Terms of Service

Welcome to NorthPeak Marketplace. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and product sourcing solutions. By using this website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use this website.

Use of Our Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You agree not to:

Use the website for fraudulent purposes.
Attempt to interfere with website security or functionality.
Upload malicious software or harmful code.
Copy, reproduce, or redistribute website content without permission.
Use automated tools to scrape or harvest information.

Product Information

We strive to ensure that all product descriptions, specifications, photographs, pricing, and availability are accurate. However, errors may occasionally occur.

NorthPeak Marketplace reserves the right to correct errors, update information, modify product descriptions, or cancel orders affected by inaccurate information without prior notice.

Product Sourcing Services

Many products offered by NorthPeak Marketplace are sourced from third-party manufacturers, distributors, and suppliers.

Availability, specifications, pricing, lead times, minimum order quantities, and manufacturer revisions may change without notice.

Quoted pricing remains valid only for the period specified in the quotation.

Orders

Submission of an order does not constitute acceptance.

Orders become accepted only after they have been reviewed and confirmed by NorthPeak Marketplace.

We reserve the right to decline or cancel any order due to:

Pricing errors
Inventory shortages
Supplier limitations
Fraud prevention
Export restrictions
Payment issues
Legal or regulatory requirements

Pricing

Prices are displayed in the currency shown at checkout unless otherwise specified.

Prices may change without notice until an order has been accepted.

Taxes, shipping charges, duties, brokerage fees, and other applicable charges may be added during checkout or quotation.

Payment

Payment must be successfully authorized before an order is processed unless alternative payment arrangements have been approved.

We reserve the right to suspend or cancel orders when payment cannot be verified.

Shipping

Shipping times are estimates only.

Delivery dates are not guaranteed unless specifically agreed to in writing.

Additional shipping terms are described in our Shipping Policy.

Returns and Refunds

Returns, exchanges, warranties, and refunds are governed by our Return & Refund Policy.

Certain products—including custom, sourced, manufacturer-direct, medical, hazardous, or special-order products—may not be eligible for return.

Manufacturer Warranties

Many products are covered solely by the manufacturer's warranty.

NorthPeak Marketplace does not extend warranties beyond those expressly provided by the manufacturer unless otherwise stated in writing.

Limitation of Liability

To the fullest extent permitted by law, NorthPeak Marketplace shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of this website, delays in shipment, supplier shortages, product availability, or inability to use purchased products.

Our maximum liability shall not exceed the purchase price paid for the affected product.

Accuracy of Information

Technical specifications, compatibility information, certifications, and manufacturer documentation are provided for convenience.

Customers remain responsible for confirming product suitability before purchase.

Intellectual Property

All website content—including text, graphics, logos, photographs, product layouts, and branding—is the property of NorthPeak Marketplace or its licensors and may not be reproduced without written permission.

Third-Party Links

Our website may contain links to third-party websites.

NorthPeak Marketplace is not responsible for the content, policies, or practices of external websites.

Privacy

Your use of this website is also governed by our Privacy Policy.

Termination

We reserve the right to suspend or terminate access to our website for violations of these Terms or unlawful activity.

Changes to These Terms

NorthPeak Marketplace may modify these Terms at any time without prior notice.

The most current version will always be posted on this website.

Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which NorthPeak Marketplace operates, without regard to conflict of law principles.